Remote Customer Experience Advocate - Equity Eligible

jerry.ai; United States; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Fully remote with equipment provided

Flexible scheduling: 5d×8h or 4d×10h

Medical, dental, vision insurance

Paid vacation time

P&C license paid by Jerry

Job summary

Jerry.ai is seeking a customer operations professional for a fully remote, full‑time role. You will help customers care for their car and home, navigating a fast‑paced insurance app and lifecycle—from coverage questions to renewals—while shaping the customer experience.

You will work with a large panel of insurance partners, have access to equity, flexible scheduling, and a benefits package. Applicants must reside in the United States.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude with willingness to work as a team.
• Strong work ethic and problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn’t know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.

Job description

Jerry.ai is seeking a customer operations professional for a fully remote, full‑time role. You will help customers care for their car and home, navigating a fast‑paced insurance app and lifecycle—from coverage questions to renewals—while shaping the customer experience.

You will work with a large panel of insurance partners, have access to equity, flexible scheduling, and a benefits package. Applicants must reside in the United States.