Remote Customer Care Specialist (Contract)

TEKsystems; Orlando (FL); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental & vision

Critical Illness

Life Insurance

Paid time off

Job summary

TEKsystems is hiring fully remote Customer Service Representatives to handle inbound calls for delivery, payments, and propane services from home in a contract role. Availability Mon-Fri 6am-8pm EST and some weekend shifts are required. The position offers benefits, a focus on customer satisfaction, and potential extension.

Remote, contract engagement during peak season. Ideal candidates communicate effectively, solve problems, and have prior customer service experience.

Qualifications

• An effective communicator who understands the importance of listening and being empathetic.
• Problem solving skills and a passion to create customer satisfaction.
• Previous customer service experience.
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic office equipment and Office 365.

Responsibilities

• Take calls for delivery and payments or propane services.
• Address service needs, billing, and transaction inquiries via a high volume of inbound calls.
• Support the team during their busiest season as a remote contract position.

Skills

Effective communicator

Problem solving

Customer service experience

Office 365

Bilingual (Spanish) a plus

Tools

Office 365

Job description

TEKsystems is hiring fully remote Customer Service Representatives to handle inbound calls for delivery, payments, and propane services from home in a contract role. Availability Mon-Fri 6am-8pm EST and some weekend shifts are required. The position offers benefits, a focus on customer satisfaction, and potential extension.

Remote, contract engagement during peak season. Ideal candidates communicate effectively, solve problems, and have prior customer service experience.