Remote Customer Support Specialist

Akkodis; United States; Remote; USD 23,419 - 27,552; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Short-term Disability Benefits

Job summary

A leading service provider is seeking a Customer Service Representative for a remote, short-term contract of 1 to 2 months. The role involves handling high-volume inbound calls, assisting customers with access issues, and documenting interactions. Ideal candidates will have proven customer service experience and strong communication skills. Pay is competitive, ranging from $17.00 to $20.00 per hour.

Qualifications

• Proven experience in customer service, preferably in call center or remote support.
• Excellent verbal and written communication skills.
• Comfortable with high-call-volume scenarios.

Responsibilities

• Handle high-volume inbound customer calls.
• Assist with password resets and account access issues.
• Document every interaction with relevant details.

Skills

Customer service experience

Communication skills

Multitasking

Tech-savvy

Attention to detail

Tools

CRM tools

Ticketing systems

Job description

A leading service provider is seeking a Customer Service Representative for a remote, short-term contract of 1 to 2 months. The role involves handling high-volume inbound calls, assisting customers with access issues, and documenting interactions. Ideal candidates will have proven customer service experience and strong communication skills. Pay is competitive, ranging from $17.00 to $20.00 per hour.