Remote Customer Support Specialist — Flexible Hours & Projects

Rooted Talent Solutions; United States; Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

100% remote work

Flexible scheduling

Client selection opportunity

Onboarding and training support

Performance incentives

Annual retreats

Job summary

Rooted Talent Solutions is hiring Independent Customer Service Representatives for remote, contract-based work across the United States. You will assist customers by phone, chat, or email, resolving inquiries and providing excellent service from your home office.

You can choose your schedule and workload, with onboarding and ongoing training support. The role emphasizes self-motivation, strong communication, and the ability to work independently in a remote environment.

Qualifications

• Strong written and verbal communication skills
• Ability to work independently and manage your own schedule
• Prior customer service, call center, or remote support experience preferred
• Must reside in the U.S. and be legally eligible to work

Responsibilities

• Provide professional support via phone, chat, or email
• Follow client-specific procedures and use tools to resolve inquiries
• Maintain a quiet, distraction-free workspace during scheduled hours
• Attend and complete required training or certification for selected projects
• Communicate effectively and escalate issues when needed

Skills

Strong communication

Independent scheduling

Customer service experience

Remote work experience

Job description

Rooted Talent Solutions is hiring Independent Customer Service Representatives for remote, contract-based work across the United States. You will assist customers by phone, chat, or email, resolving inquiries and providing excellent service from your home office.

You can choose your schedule and workload, with onboarding and ongoing training support. The role emphasizes self-motivation, strong communication, and the ability to work independently in a remote environment.