Remote Customer Care Specialist

kozmetickesluzby.vecnakraska.sk - Jobboard; United States; On-site; USD 34,000 - 59,800; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with PNC match

Paid time off and holidays

Job summary

PNC is seeking a Customer Service Representative to assist customers remotely. This position involves addressing inquiries, utilizing strong customer service skills, and documenting interactions to enhance service quality.

The role offers a competitive salary range of $34,000.00 to $59,800.00, with various benefits designed to support employee needs now and in the future. A focus on customer satisfaction is essential for success in this role.

Qualifications

• Customer-focused approach with knowledge of products and services.
• Ability to resolve customer issues efficiently.
• Strong communication skills are essential.

Responsibilities

• Provide customer service support for various inquiries.
• Maintain high customer satisfaction levels.
• Document customer interactions effectively.

Skills

Accountability

Customer Service

Relationship Building

Decision Making

Tech Savvy

Education

High school diploma or GED

Job description

PNC is seeking a Customer Service Representative to assist customers remotely. This position involves addressing inquiries, utilizing strong customer service skills, and documenting interactions to enhance service quality.

The role offers a competitive salary range of $34,000.00 to $59,800.00, with various benefits designed to support employee needs now and in the future. A focus on customer satisfaction is essential for success in this role.