Remote Customer Care Specialist

TEKsystems; United States; Remote; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO)

Job summary

TEKsystems is seeking a Customer Care Representative for a fully remote contract role based in the United States. You will deliver premium support across phone, chat, email, and social channels, assisting customers with orders, returns, refunds, product details, and warranty questions.

You will need empathy, clear communication, and the ability to resolve issues quickly in a fast-paced environment. TEKsystems offers flexible benefits and the chance to contribute to a leading technology services

Qualifications

• Customer service experience in a fast-paced environment.
• Strong written and verbal communication skills.
• High School Diploma or equivalent.
• Ability to multitask across channels.
• Typing proficiency.

Responsibilities

• Provide premium customer service through phone, chat, email, and social channels.
• Handle inquiries related to orders, returns, refunds, product details, and warranty.
• Assist customers with website navigation and product selection.
• Listen actively and resolve issues with empathy and professionalism.

Skills

customer service

customer support

typing

hospitality

retail

call center

inbound call

Education

High School Diploma or equivalent

Job description

TEKsystems is seeking a Customer Care Representative for a fully remote contract role based in the United States. You will deliver premium support across phone, chat, email, and social channels, assisting customers with orders, returns, refunds, product details, and warranty questions.

You will need empathy, clear communication, and the ability to resolve issues quickly in a fast-paced environment. TEKsystems offers flexible benefits and the chance to contribute to a leading technology services