Remote Customer Benefits Support Specialist

Globe Life AIL - Lisa Russel; Virginia Beach (VA); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Comprehensive training

Mentorship programs

Remote work

Advancement opportunities

Health insurance reimbursement

Job summary

AO is hiring a Virtual Customer Benefits Support Representative to assist clients with information about benefits and coverage in a fully remote setting. No prior experience required; full training, mentorship, and ongoing support are provided to help you succeed.

The role focuses on customer service, communication, and relationship-building with families, offering growth opportunities within a supportive environment. This is a remote, independent contractor opportunity.

Qualifications

• Excellent communication and active listening skills.
• Ability to build rapport with clients virtually.
• Comfortable working independently in a remote setting.

Responsibilities

• Interact with clients via phone or Zoom appointments.
• Provide information about available benefits and coverage options.
• Assist with scheduling appointments and client follow-up.
• Maintain accurate client records and documentation.
• Deliver professional customer service with integrity.
• Participate in ongoing training and development opportunities.

Skills

Strong communication

Interpersonal skills

Remote work

Self-motivated

Tools

Zoom

Video conferencing

Job description

AO is hiring a Virtual Customer Benefits Support Representative to assist clients with information about benefits and coverage in a fully remote setting. No prior experience required; full training, mentorship, and ongoing support are provided to help you succeed.

The role focuses on customer service, communication, and relationship-building with families, offering growth opportunities within a supportive environment. This is a remote, independent contractor opportunity.