Remote Client Support Specialist | Training & Growth

Globe Life AIL - Lisa Russel; Denver (CO); On-site; USD 30,000 - 60,000; Part time

Benefits offered by this job

Company-provided life insurance

Medical reimbursement program

Residual income opportunities

Leadership development

Career advancement opportunities

Job summary

AO is seeking a Remote Client Support Representative to assist clients with information about benefits, guide enrollment, and provide ongoing support. You will work from home, serving clients across the United States and collaborating with a virtual team.

The role offers comprehensive training, mentorship, and opportunities for professional development while maintaining a focus on compassionate service and client relationships.

Qualifications

• Excellent communication and active listening skills.
• Positive attitude and professional demeanor.
• Strong customer service and relationship-building abilities.
• Adaptability and willingness to learn.
• Self-motivation and accountability.
• Ability to work independently in a remote environment.
• Team-oriented mindset with strong collaboration skills.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products and services clearly and professionally.
• Assist clients with enrollment paperwork and benefit updates.
• Review existing coverage and discuss available options.
• Provide ongoing customer support and follow-up.
• Maintain accurate client records and documentation.

Skills

Communication skills

Active listening

Customer service

Relationship-building

Remote work

Self-motivation

Team collaboration

Zoom

Tools

Zoom

Job description

AO is seeking a Remote Client Support Representative to assist clients with information about benefits, guide enrollment, and provide ongoing support. You will work from home, serving clients across the United States and collaborating with a virtual team.

The role offers comprehensive training, mentorship, and opportunities for professional development while maintaining a focus on compassionate service and client relationships.