Remote Client Service Specialist — Growth & Benefits

Globe Life AIL - Lisa Russel; Jacksonville (FL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Comprehensive onboarding

Mentorship and training

Fully remote work

Career advancement

Job summary

AO (American Income Division) is seeking motivated individuals to join our Remote Client Service Representative team. You will help working families understand their benefits and deliver exceptional customer service, building long-term client relationships.

No prior insurance experience is required. We provide comprehensive training, mentorship, and support to help you succeed in a fully remote role with weekly pay, performance-based bonuses, and opportunities for career advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Positive attitude and willingness to learn.
• Self-motivation and accountability.
• Strong organizational and time-management skills.
• Ability to work independently in a remote environment.
• Adaptability and problem-solving abilities.
• Professionalism and integrity.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products, services, and policy information clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up support.
• Maintain accurate client records and documentation.

Skills

Communication skills

Customer service

Self-motivation

Time management

Organizational skills

Professionalism

Remote work

Problem solving

Job description

AO (American Income Division) is seeking motivated individuals to join our Remote Client Service Representative team. You will help working families understand their benefits and deliver exceptional customer service, building long-term client relationships.

No prior insurance experience is required. We provide comprehensive training, mentorship, and support to help you succeed in a fully remote role with weekly pay, performance-based bonuses, and opportunities for career advancement.