Remote CSR Specialist – Bilingual English/Spanish

S&S Activewear; United States; Remote; USD 18,000 - 26,000; Full time

Job summary

S&S Activewear is seeking energetic CSR professionals to provide excellent customer service by handling calls and solving problems to meet customer needs.

CSRs should be proficient in Microsoft Office, with prior customer service experience. Training will cover order placement, issue resolution, and product knowledge; opportunities for progression and compensation growth exist within a collaborative team.

Qualifications

• Strong communication skills in a customer service role.
• Bilingual (English/Spanish) with written proficiency.
• Proficient or above in Microsoft Office.

Responsibilities

• Accurately process transactions and educate customers on products and services via telephone.
• Maintain professionalism and build positive rapport with customers.
• Provide basic troubleshooting and guide customers through website navigation.

Skills

Customer service

Bilingual English/Spanish

Verbal & written communication

Tools

Microsoft Office

Job description

S&S Activewear is seeking energetic CSR professionals to provide excellent customer service by handling calls and solving problems to meet customer needs.

CSRs should be proficient in Microsoft Office, with prior customer service experience. Training will cover order placement, issue resolution, and product knowledge; opportunities for progression and compensation growth exist within a collaborative team.