Remote CSR: Schedule Electricians & Delight Customers

Mr. Electric LLC; McDonough (GA); Hybrid; USD 14.000 - 19.000; Teilzeit

Benefits dieser Stelle

50% Work from home

Zusammenfassung

Mr. Electric LLC in the Atlanta area is seeking part-time Customer Service Representatives to join our team. You’ll be the first point of contact, scheduling jobs and guiding customers through the service experience.

We provide robust CSR training, weekly team meetings, and a collaborative environment with service technicians to ensure the best possible outcomes. This role offers flexible hours and a pathway to grow within the Mr. Electric franchise.

Qualifikationen

• 1+ years of administrative experience preferred.
• Strong written and verbal communication skills.
• Reliable internet home connection.
• Candidate must reside in the Atlanta area.

Aufgaben

• Answer customer calls and schedule jobs according to customer needs.
• Assign and direct electricians to locations and monitor route/status to coordinate schedules.
• Follow up with customers to confirm if they want to proceed with unsold work and address needs.

Kenntnisse

Communication skills

Administrative experience

Reliable internet

Atlanta area resident

Jobbeschreibung

Mr. Electric LLC in the Atlanta area is seeking part-time Customer Service Representatives to join our team. You’ll be the first point of contact, scheduling jobs and guiding customers through the service experience.

We provide robust CSR training, weekly team meetings, and a collaborative environment with service technicians to ensure the best possible outcomes. This role offers flexible hours and a pathway to grow within the Mr. Electric franchise.