Remote CSR — Path to Licensed Insurance Agent

Allstate Insurance Agency - William Joyce; Temecula (CA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Training & development

Flexible work from home

Job summary

Allstate Insurance Agency - William Joyce is seeking a motivated, customer-focused Part-Time Non-Licensed Customer Service Representative to join our team. This entry-level role offers hands-on industry experience and a clear path to advance into a licensed sales career.

You will deliver exceptional service to policyholders, handle billing and policy questions, build local relationships, and support the team with administrative tasks.

Qualifications

• Customer service skills with a focus on a positive customer experience.
• Strong verbal and written communication abilities.
• Able to manage multiple tasks and follow up promptly.

Responsibilities

• Deliver exceptional customer service to existing policyholders, answering billing and policy questions.
• Build local community relationships and engage prospective clients.
• Assist with client follow-up, database management, and administrative support.
• Learn Allstate’s product offerings and sales processes to educate customers on protection of families and assets.
• Support the agency team in identifying cross-sell opportunities and qualifying new sales leads.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Job description

Allstate Insurance Agency - William Joyce is seeking a motivated, customer-focused Part-Time Non-Licensed Customer Service Representative to join our team. This entry-level role offers hands-on industry experience and a clear path to advance into a licensed sales career.

You will deliver exceptional service to policyholders, handle billing and policy questions, build local relationships, and support the team with administrative tasks.