Licensed Insurance CSR: Client Care & Policy Support

Allstate Insurance Agency - Christian Metzger; DeLand (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

401(k)

Base Salary plus commissions (60K to 7

Job summary

Allstate Insurance Agency - Christian Metzger is seeking an experienced, licensed Insurance Customer Service Representative to join our growing local team. You will service existing client accounts, handle policy changes, renewals and questions with professionalism and care.

We offer a competitive base salary plus commissions ($60k–$70k range), a flexible schedule, paid time off, ongoing training and development, and a positive, supportive work culture that values teamwork and client service.

Qualifications

• Strong verbal and written communication skills for client interactions.
• Experience delivering high-quality customer service in insurance.
• Ability to handle multiple tasks and stay organized in a fast-paced environment.

Responsibilities

• Service and support existing client accounts, including policy changes, coverage questions, and renewals
• Conduct needs-based customer policy reviews
• Follow through and exceed current and prospective client expectations
• Deliver exceptional customer service while building long-term client relationships
• Educate prospective customers on protection for families and assets
• Provide a positive customer experience

Skills

Verbal and written communication

Customer service

Multi-tasking

Calm under pressure

Self-driven

Education

Property & Casualty (P&C) Insurance License

Job description

Allstate Insurance Agency - Christian Metzger is seeking an experienced, licensed Insurance Customer Service Representative to join our growing local team. You will service existing client accounts, handle policy changes, renewals and questions with professionalism and care.

We offer a competitive base salary plus commissions ($60k–$70k range), a flexible schedule, paid time off, ongoing training and development, and a positive, supportive work culture that values teamwork and client service.