Remote CRM & Sales Ops Specialist (Contractor)

Appsierra Group

American Samoa

On-site

USD 55,000 - 110,000

Full time

14 days+

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Job summary

Appsierra Group seeks an experienced CRM Operations Specialist to evaluate and optimize CRM workflows, sales processes, and automation within an AI-focused project. You will work with Salesforce and HubSpot to map processes, annotate data, and provide practical guidance for real-world CRM practices.

No AI background required; prior CRM expertise and platform proficiency are the key qualifications for this contractor role.

Qualifications

3+ years of hands-on experience in CRM or Sales Operations.
Strong experience with Salesforce and HubSpot.
Experience optimizing sales processes, workflows, and automation.
Strong understanding of CRM data management and data integrity.
Ability to analyze and map complex business processes.
Strong attention to detail and communication skills.
Ability to provide clear, practical feedback and documentation.
No formal degree required; practical CRM expertise and platform proficiency are the primary criteria.

Responsibilities

Evaluate CRM workflows, sales processes, and automation logic.
Work with platforms such as Salesforce and HubSpot.
Document existing sales operations processes and identify areas for improvement.
Provide real-world CRM and sales enablement scenarios and best practices.
Review and annotate CRM data, records, and user interactions.
Evaluate AI-generated outputs for accuracy and alignment with real-world CRM practices.
Contribute to documentation, training materials, and process guides.
Provide practical feedback on CRM workflows and system behavior.