Remote CRM Operations Specialist for AI Data Training

Futurejobs; United States; Remote; USD 39,000 - 44,000; Full time

Job summary

Futurejobs is seeking a CRM Operations Specialist for a contractor remote engagement. The role focuses on optimizing CRM processes and training AI systems with domain-specific data and labeling expertise.

Applicants should bring 3+ years in CRM/sales operations, strong English, and hands-on experience with Salesforce or HubSpot. Prior paid human data work for AI models is required; this position supports a customer project and offers flexible remote work.

Qualifications

• 3+ years of hands-on CRM and sales operations experience.
• Experience with Salesforce or HubSpot; depth in one is required.
• Experience supporting AI data projects (annotation, labeling, RLHF, AI response evaluation) is required.
• Strong written and verbal English (B2 level or above).
• Experience with CRM integrations, data migrations, or testing CRM logic is a plus.

Responsibilities

• Evaluate AI-generated output on CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.
• Review, analyze, and annotate CRM data, records, and user interactions to advance AI training objectives.
• Apply guidelines and rubrics consistently when rating or ranking model responses, and flag cases beyond current guidelines.
• Contribute representative examples, scenarios, and feedback grounded in best practices for CRM operations and sales enablement.
• Document current sales operations practices, noting pain points and opportunities for meaningful process improvement.
• Deliver clear, actionable written feedback to project stakeholders and model development teams.

Skills

CRM operations

Data annotation

RLHF

Process mapping

English proficiency

Tools

Salesforce

HubSpot

Close

Apollo

Salesloft

Intercom

Freshdesk

Shopify

Crayon

ClickFunnels

Job description

Futurejobs is seeking a CRM Operations Specialist for a contractor remote engagement. The role focuses on optimizing CRM processes and training AI systems with domain-specific data and labeling expertise.

Applicants should bring 3+ years in CRM/sales operations, strong English, and hands-on experience with Salesforce or HubSpot. Prior paid human data work for AI models is required; this position supports a customer project and offers flexible remote work.