Remote CRM & Fundraising Data Operations Lead

Women Donors Network; United States; Remote; USD 99,000 - 121,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with company match

30 days total time off (20 vacation, 6

Sick days

Job summary

Women Donors Network (WDN) is seeking a Development Operations Manager to lead Salesforce CRM, data integrity, and analytics for a growing donor network and grantmaking organization. You will own dashboards, reporting, and moves-management while partnering with multi-team stakeholders across WDN and WDA.

You will implement data standards, collaborate on platform decisions, and help scale operations for both entities from a remote, United States–based setting.

Qualifications

• 5+ years of development operations experience with gift processing, acknowledgments, and reconciliation.
• Advanced CRM user with Salesforce proficiency; ability to build reports/dashboards.
• Strong data analysis and storytelling to inform leadership decisions.
• Experience with multi-entity organizations and data governance is a plus.

Responsibilities

• Manage day-to-day Salesforce usage, data entry, cleanup, and deduplication.
• Oversee gift processing and acknowledgments across entities, coordinating with Finance.
• Build and refine reports, dashboards, and moves-management for fundraising and engagement.
• Define data standards, fields, and permissions; write SOPs and training materials.

Skills

Development operations

CRM management

Data analytics

Tools

Salesforce

iWave

Google Workspace

Slack

Job description

Women Donors Network (WDN) is seeking a Development Operations Manager to lead Salesforce CRM, data integrity, and analytics for a growing donor network and grantmaking organization. You will own dashboards, reporting, and moves-management while partnering with multi-team stakeholders across WDN and WDA.

You will implement data standards, collaborate on platform decisions, and help scale operations for both entities from a remote, United States–based setting.