Fundraising Ops Lead: Donor Relations & Data

YWCA Madison; Madison (WI); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Paid sick leave

Family leave

Medical and dental premiums

Vision coverage

Job summary

YWCA Madison seeks a Development Operations Manager to lead donor relations, data integrity, and fundraising systems. You will manage donor portfolios, gift processing workflows, and reporting, collaborating with Finance, Grants and Compliance, Marketing, and leadership to support individual giving, major gifts, and stewardship strategies.

The role requires 5+ years in nonprofit fundraising with strong organizational skills, attention to detail, and a commitment to YWCA Madison's mission.

Qualifications

• 5+ years of progressive experience in nonprofit fundraising, development, donor relations, major gifts, stewardship, or a related field.
• Demonstrated experience building and maintaining donor relationships, managing donor portfolios, fundraising projects, or individual giving strategies.
• Experience with a CRM or donor management system and partnering with Finance on gift processing and reconciliation.
• Strong organizational and project management skills with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently, take ownership, and collaborate across an organization.
• Major gift fundraising, moves management, donor prospect research, and qualification experience preferred.
• Experience with DonorPerfect or another nonprofit CRM, donor segmentation, targeted fundraising, or campaign work preferred.
• Proficiency in Google Suite preferred.
• Strong commitment to the mission of YWCA Madison.

Responsibilities

• Maintaining accurate donor records and CRM management; running gift and donor reports; drafting and refreshing acknowledgment templates.
• Administering donor recognition and giving circle processes; developing and executing cultivation, solicitation, and stewardship strategies.
• Leading targeted donor outreach including lapsed donor re-engagement; conducting prospect research and preparing donor profiles and briefing materials.
• Supporting donor portfolio management and major gift prospects; partnering with Finance on gift processing, reconciliation, and reporting.

Skills

Donor relations

CRM proficiency

Project management

Communication

Tools

DonorPerfect CRM

Job description

YWCA Madison seeks a Development Operations Manager to lead donor relations, data integrity, and fundraising systems. You will manage donor portfolios, gift processing workflows, and reporting, collaborating with Finance, Grants and Compliance, Marketing, and leadership to support individual giving, major gifts, and stewardship strategies.

The role requires 5+ years in nonprofit fundraising with strong organizational skills, attention to detail, and a commitment to YWCA Madison's mission.