Remote CRM Data Migration Specialist

Openkrill; United States; À distance; USD 70 000 - 110 000; Plein temps

Résumé du poste

Neon One, a nonprofit software leader, is seeking a Data Migration Consultant to manage the data migration process for new CRM customers, ensuring data integrity and accuracy throughout onboarding.

You will analyze source Excel data, prepare complex data import rules for software engineers, perform validation checks, and document maps, transformation logic, and issues for stakeholders and development teams.

Qualifications

• Advanced Excel and Google Sheets skills with complex data manipulation.
• Meticulous attention to detail to ensure data accuracy.
• History of delivering exceptional customer service.
• Strong analytical and problem‑solving abilities.
• Excellent written and verbal communication, and relationship building.
• Experience collaborating with cross‑functional teams.

Responsabilités

• Maintain a full portfolio of new CRM clients during onboarding as data contact.
• Conduct data imports by preparing complex data import rules for software engineers.
• Perform data validation checks, including pre‑migration audits and post‑migration reconciliation.
• Examine source Excel data to identify structure, quality, and issues such as inconsistencies or missing values.
• Document migration processes, maps, transformation logic, and issues; communicate with stakeholders and dev teams.
• Address and resolve data import errors or discrepancies during or after migration.
• Manage projects by keeping Rocketlane, ZenDesk, JIRA, Salesforce, and other systems up to date.
• Collaborate with Sales, Onboarding, Support to ensure alignment on client strategy and migration lifecycle.

Connaissances

Advanced Excel

Google Sheets

Data analysis

Attention to detail

Customer service

Communication

Project management

Outils

Rocketlane

ZenDesk

JIRA

Salesforce

Description du poste

Neon One, a nonprofit software leader, is seeking a Data Migration Consultant to manage the data migration process for new CRM customers, ensuring data integrity and accuracy throughout onboarding.

You will analyze source Excel data, prepare complex data import rules for software engineers, perform validation checks, and document maps, transformation logic, and issues for stakeholders and development teams.