Remote Crisis & Referral Specialist (Nevada)

Elevance Health; United States; Remote; USD 30,000 - 44,000; Full time

Job summary

Elevance Health is seeking a Crisis & Referral Specialist to screen and assess callers, provide brief telephonic interventions, and escalate risk using established protocols. The role requires residing in Nevada and performing duties in a virtual, full-time capacity with scheduled in-person trainings as needed.

The position supports a 24/7 helpline with diverse shifts, including weekends and holidays. Training will be conducted Mon-Fri 8:00am-4:30pm PST for 4 weeks, with hybrid/onsite onboarding

Responsibilities

• Takes inbound calls from individuals needing support, services, or who may be in crisis.
• Performs safety screenings and assessments to discern presence and acuity of risk to the safety of the individual or others.

Job description

Elevance Health is seeking a Crisis & Referral Specialist to screen and assess callers, provide brief telephonic interventions, and escalate risk using established protocols. The role requires residing in Nevada and performing duties in a virtual, full-time capacity with scheduled in-person trainings as needed.

The position supports a 24/7 helpline with diverse shifts, including weekends and holidays. Training will be conducted Mon-Fri 8:00am-4:30pm PST for 4 weeks, with hybrid/onsite onboarding