Remote Credit & Collections Specialist I

Laboratory Corporation; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is a global leader in laboratory services and is seeking a remote Credit and Collections Specialist to join our team. This role focuses on reducing aging AR >60-day balances and communicating with customers to resolve outstanding accounts.

Candidates should have a high school diploma and at least one year in call center or healthcare billing, with proficiency in Excel and data organization. This position offers a stable schedule and comprehensive benefits.

Qualifications

• High School diploma or GED equivalent.
• 1 year in call center, customer service, collections, or healthcare billing.
• Proficiency with Excel and basic data organization.

Responsibilities

• Follow SOPs to reduce aging AR >60-day balances.
• Contact customers by phone, email, or letters.
• Handle confidential information securely.
• Prepare account resolution updates for leadership.
• Document all activities to reduce balances.
• Prepare placement packages for outside attorneys.
• Communicate with operations, physicians, attorneys, and internal customers by phone.
• Use tools to obtain improved billing information.
• Research and evaluate complex projects to identify financial implications.
• Identify opportunities for process improvement and education.

Skills

Microsoft Excel

Data analysis

Time management

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Labcorp is a global leader in laboratory services and is seeking a remote Credit and Collections Specialist to join our team. This role focuses on reducing aging AR >60-day balances and communicating with customers to resolve outstanding accounts.

Candidates should have a high school diploma and at least one year in call center or healthcare billing, with proficiency in Excel and data organization. This position offers a stable schedule and comprehensive benefits.