Remote Credit & Collections Specialist I

LCH Lab. Corp. of America Holdings; Burlington (NC); Remote; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a remote Credit and Collections Specialist to join our team. Work schedule is Monday to Friday, 8:00 AM to 5:00 PM EST. Responsibilities include reducing aging AR, contacting customers, and preparing litigation packages when needed.

Minimum qualifications include a high school diploma or GED and 1 year of related experience in call center, collections, or healthcare billing. Pay range is $17.75-$18.50 per hour with comprehensive benefits and equal opportunity employment.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year of work experience in a call center, customer service, collections, or healthcare billing-related work experience.

Responsibilities

• Follow SOPs to reduce aging AR >60-day balances.
• Outreach to customers by phone, email, and/or letters.
• Handle sensitive information in a confidential manner.
• Prepare updates on account resolution for various levels of leadership.
• Document all activities and attempts to reduce balances.
• Prepare placement packages for outside attorneys for possible litigation.
• Communicate via telephone with operations management, physicians, attorneys, and internal customers.
• Utilize tools to obtain improved billing information.
• Analyze and determine areas for process improvement and education.

Skills

Customer service

Collections

Healthcare billing

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Labcorp is seeking a remote Credit and Collections Specialist to join our team. Work schedule is Monday to Friday, 8:00 AM to 5:00 PM EST. Responsibilities include reducing aging AR, contacting customers, and preparing litigation packages when needed.

Minimum qualifications include a high school diploma or GED and 1 year of related experience in call center, collections, or healthcare billing. Pay range is $17.75-$18.50 per hour with comprehensive benefits and equal opportunity employment.