Remote Court Reporting Manager

Magna Legal Services, LLC

United States

Remote

USD 63,000 - 77,000

Full time

12 days ago

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Job summary

Magna Legal Services is seeking a Manager to lead the daily performance, support, and development of an assigned team of court reporters. This role combines hands-on people leadership with coordination across Scheduling, Operations, Production, and Talent Acquisition to ensure high-quality transcripts and client service.

You will mentor reporters, monitor workloads and deadlines, and escalate issues while promoting standard workflows and continuous improvement in a remote, full-time environment.

Qualifications

  • Three to four years of experience in court reporting, legal transcription, deposition services, or related operational environment.
  • Previous supervisory or team-lead experience with coaching and performance management.
  • Strong knowledge of deposition procedures, court reporting practices, and transcript‑production workflows.
  • Strong people leadership, organization, communication, problem‑solving, and time‑management skills, with ability to manage competing priorities in a high‑volume, distributed environment.

Responsibilities

  • Lead the day‑to‑day performance of an assigned team of court reporters, including availability, assignments, workloads, attendance, punctuality, and transcript deadlines.
  • Monitor scheduling and deposition support channels, confirm coverage, and respond quickly to reporter questions, technology issues, and changes that could affect a proceeding.
  • Ensure reporters consistently complete required pre‑deposition and post‑deposition procedures, including timely submission of files, exhibits, notes, and other materials.
  • Provide regular coaching and clear feedback on deposition procedures, client service, professionalism, court reporting practices, and transcript quality.
  • Partner with Talent Acquisition and Operations to interview and select court reporters and support hiring goals.
  • Provide early performance support for new reporters so they are prepared to manage assignments independently.
  • Review team performance and quality indicators, document coaching, recognize strong performance, and address concerns promptly.
  • Serve as escalation point for reporter and proceeding‑related issues and coordinate with teams to resolve concerns.
  • Identify recurring gaps in workflows, training, or tools and recommend improvements to strengthen readiness and retention.

Skills

People leadership
Time management
Communication
Problem-solving

Tools

Deposition tech platforms

Job description

Magna Legal Services is seeking a Manager to lead the daily performance, support, and development of an assigned team of court reporters. This role combines hands-on people leadership with coordination across Scheduling, Operations, Production, and Talent Acquisition to ensure high-quality transcripts and client service.

You will mentor reporters, monitor workloads and deadlines, and escalate issues while promoting standard workflows and continuous improvement in a remote, full-time environment.

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