Remote Corporate Travel Consultant - Galileo GDS Expert

American Express Global Business Travel; United States; Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

TeamGBT Experience

Flexible benefits by country

Travel perks

Job summary

American Express Global Business Travel is seeking a remote Travel Consultant to support corporate clients. You’ll advise on travel, research options, and arrange domestic and international trips using multiple GDSs.

You’ll ensure compliance with travel policies and provide excellent service with proactive problem-solving. Ideal candidates have 5+ years in corporate travel, strong GALILEO GDS skills, and superb communication.

Qualifications

• 5+ years of progressive experience as a Corporate Travel Consultant with a demonstrated track record of delivering exceptional client service.
• Native-level proficiency in GALILEO GDS.
• Deep understanding of travel industry dynamics, booking procedures, compliance requirements, and supplier relationship management.
• Passion for excellence in client service, including proactive anticipation of needs.
• Professional communication (written and verbal).
• Act with integrity, and look after personal traveler information.
• Resolving customer issues quickly and independently / with supplier.
• Teamwork and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

Travel consultant

GALILEO GDS

Client service

Communication

Teamwork

Tools

Sabre

Apollo

Galileo

Amadeus

Job description

American Express Global Business Travel is seeking a remote Travel Consultant to support corporate clients. You’ll advise on travel, research options, and arrange domestic and international trips using multiple GDSs.

You’ll ensure compliance with travel policies and provide excellent service with proactive problem-solving. Ideal candidates have 5+ years in corporate travel, strong GALILEO GDS skills, and superb communication.