Remote Contracting Analyst - Data-Driven & Customer-Focused

Hartford; Hartford (CT); Híbrido; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

The Hartford is seeking a Licensing & Contract Analyst (OL10DN) to partner with business units on new contracts and ongoing administration. This role supports agents in conducting business with The Hartford, manages records, and handles contract terminations.

A hybrid or remote setup is possible; some offices require in-person days. You will analyze data, drive decisions, and collaborate across teams to improve profitability and efficiency while maintaining strong customer focus and industry

Formación

• Hours: Monday–Friday within 7:30 am–6:00 pm EST (flex within)
• Insurance industry experience preferred
• Strong technology and computer skills; ability to learn software systems
• Excellent communication, interpersonal, and presentation skills
• Ability to think analytically, make recommendations, and propose solutions
• Strong time management, organizational, and desk management skills
• Goal-oriented with a focus on delivering outcomes
• Ability to challenge the status quo to improve results

Responsabilidades

• Champion a customer-first approach by ensuring all decisions prioritize customer needs.
• Leverage data and critical thinking to analyze trends and support decisions.
• Collaborate across teams to foster partnership and shared success.
• Apply financial acumen to evaluate options and drive profitability and efficiency.
• Take ownership of deliverables with timely completion.
• Adapt to evolving priorities with flexibility and resilience.
• Build and maintain relationships with internal and external stakeholders.
• Pursue professional growth and advancement into technical or leadership roles.
• Contribute to a results-driven culture as an engaged team member.

Conocimientos

Analytical thinking

Data analysis

Communication

Insurance knowledge

Call center experience

Descripción del empleo

The Hartford is seeking a Licensing & Contract Analyst (OL10DN) to partner with business units on new contracts and ongoing administration. This role supports agents in conducting business with The Hartford, manages records, and handles contract terminations.

A hybrid or remote setup is possible; some offices require in-person days. You will analyze data, drive decisions, and collaborate across teams to improve profitability and efficiency while maintaining strong customer focus and industry