Remote Content-Based Conversational Designer

Insight Global; United States; Remote; USD 76.000 - 87.000; Vollzeit

Zusammenfassung

Insight Global is seeking a Content-Based Conversational AI Designer to remotely support a US-based AI customer experience initiative. The role focuses on crafting engaging, on-brand conversational content for dialogue flows, prompts, and messaging, and collaborating with UX, product, design, and AI teams throughout the project lifecycle.

The ideal candidate brings a background in content and storytelling with hands-on experience in conversational design, and a strong portfolio demonstrating

Qualifikationen

• Experience writing for conversational interfaces and brand voice.
• Experience building conversational flows and user journeys.
• Portfolio of conversational content and solutions.

Aufgaben

• Create conversational content including dialogue flows, prompts, and messaging.
• Design and document conversational workflows, user journeys, and interaction diagrams.
• Develop copy aligned with brand voice and customer experience standards.
• Collaborate with UX, product, design, and AI teams to translate requirements.
• Review and refine AI-generated content for clarity, accuracy, and usability.
• Use AI and design tools to prototype and improve conversational experiences.
• Contribute to governance, standards, and best practices for AI content.
• Present examples of conversational solutions and outcomes.

Kenntnisse

Conversational AI

Content strategy

Copywriting

Cross-functional collaboration

Portfolio

Tools

Claude

Jobbeschreibung

Insight Global is seeking a Content-Based Conversational AI Designer to remotely support a US-based AI customer experience initiative. The role focuses on crafting engaging, on-brand conversational content for dialogue flows, prompts, and messaging, and collaborating with UX, product, design, and AI teams throughout the project lifecycle.

The ideal candidate brings a background in content and storytelling with hands-on experience in conversational design, and a strong portfolio demonstrating