Remote Lead Conversational AI Designer

FPS Innovation Labs; United States Virgin Islands; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision benefits

Career growth opportunities

Job summary

FPS Innovation Labs is seeking a Conversational AI Designer to create engaging and user-friendly dialogue flows for chatbots and voice assistants. The role involves collaborating with clients and product owners while defining conversation architecture and testing standards.

With at least three years in the field, you'll lead production deployments, optimize interactions based on analytics, and enforce conversation style guidelines. This fully remote position offers competitive benefits and substantial opportunities for career growth.

Qualifications

• 3+ years of experience in designing conversational AI experiences.
• Proven experience with multiple production deployments.
• Strong command of interaction design principles.

Responsibilities

• Design user-friendly dialogue flows for various platforms.
• Create and maintain design artifacts like conversation maps.
• Align conversation behaviors with client brand voice.

Skills

Conversational experience design

API understanding

Agile methodology

Analytics and optimization

UX/UI collaboration

Tools

Cognigy

Amazon Lex

Voiceflow

Dialogflow

Job description

FPS Innovation Labs is seeking a Conversational AI Designer to create engaging and user-friendly dialogue flows for chatbots and voice assistants. The role involves collaborating with clients and product owners while defining conversation architecture and testing standards.

With at least three years in the field, you'll lead production deployments, optimize interactions based on analytics, and enforce conversation style guidelines. This fully remote position offers competitive benefits and substantial opportunities for career growth.