Remote Consumer Real Estate Closing Specialist

SouthState Bank Corporation; Austin (TX); Hybrid; USD 43,000 - 69,000; Full time

Job summary

The Consumer Loan Closing Support Specialist at SouthState Bank Corporation provides critical operational support throughout the real estate loan closing process, ensuring accuracy, compliance, and timely completion of consumer real estate transactions.

This role partners with Lenders, Underwriters, Processors and Closers to resolve issues and deliver a smooth borrower experience from approval through funding.

Qualifications

• High School Diploma required; college degree preferred.
• 1–3 years in consumer real estate loans and documentation.
• Experience in loan processing/closing is a plus.
• Proficiency with Word, Excel, Adobe and Outlook; NewGen familiarity optional.

Responsibilities

• Build rapport and gather request/details from lenders and customers.
• Provide exceptional internal customer service and borrower experience.
• Multitask in a fast-paced environment with high accuracy.
• Respond to requests within SLAs including title, disclosures, settlement questions.

Skills

Time management

Communication skills

Customer service

Independent work

Teamwork

Problem solving

Basic math

Education

High School Diploma

College Degree preferred

Tools

Microsoft Word

Excel

Adobe

Outlook

NewGen

Job description

The Consumer Loan Closing Support Specialist at SouthState Bank Corporation provides critical operational support throughout the real estate loan closing process, ensuring accuracy, compliance, and timely completion of consumer real estate transactions.

This role partners with Lenders, Underwriters, Processors and Closers to resolve issues and deliver a smooth borrower experience from approval through funding.