Remote Congress Operations & Data Coordinator

Alphanumeric Systems; United States; On-site; USD 34,000 - 55,000; Full time

Job summary

Alphanumeric Systems is seeking a highly organized Congress Operations Coordinator for a fully remote, 12-month contract in the United States. You will manage high‑volume data related to 40–60 medical congress events annually, maintain records, track workflows, and ensure timely action across systems like VEEVA, Salesforce, and Cvent.

The role emphasizes accuracy, adherence to processes, and proactive follow-up in a regulated environment.

Qualifications

• Previous experience in operations coordination, project coordination, data management, administrative operations, or similar roles.
• Demonstrated ability to manage high-volume, repetitive work while maintaining accuracy.
• Exceptional organizational skills and attention to detail.
• Strong follow-through with the ability to track open items and drive tasks to completion.
• Ability to follow established processes and workflows.
• Good judgment and willingness to escalate when information is incomplete or noncompliant.
• Ability to manage multiple priorities and deadlines in a remote environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and collaboration tools.
• Bachelor's degree preferred as described.

Responsibilities

• Perform high-volume, accurate data entry and event maintenance in VEM and other systems.
• Support the event lifecycle from creation to closeout.
• Gather, review and track required documentation for congress events.
• Maintain event records, statuses, timelines and trackers.
• Proactively follow up on outstanding information to keep events on schedule.
• Monitor multiple events at different workflow stages to meet deadlines.
• Respond to questions about event records and coordinate follow-up.
• Support data-entry in Salesforce for Tier 1 events.
• Perform basic Cvent-related activities within workflows.
• Prepare and update Excel spreadsheets, PowerPoint materials, trackers and reports.
• Participate in regular Congress Operations meetings to review priorities.
• Follow established processes in a regulated environment.
• Identify discrepancies or compliance concerns and escalate appropriately.
• Maintain accurate documentation and confidential information.

Skills

Data entry

Organizational skills

Attention to detail

Communication

Remote work

Education

Bachelor's degree in Business, Project Management, Healthcare Administration, Marketing or related discipline

Tools

Veeva Events Management (VEM)

Salesforce

Cvent

Microsoft Outlook

Microsoft Teams

Excel

PowerPoint

Word

Job description

Alphanumeric Systems is seeking a highly organized Congress Operations Coordinator for a fully remote, 12-month contract in the United States. You will manage high‑volume data related to 40–60 medical congress events annually, maintain records, track workflows, and ensure timely action across systems like VEEVA, Salesforce, and Cvent.

The role emphasizes accuracy, adherence to processes, and proactive follow-up in a regulated environment.