Congress Event Logistics Specialist

Veeva; Boston (MA); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible PTO

Retirement plans

Charitable giving

Job summary

Veeva Systems is seeking a detail-oriented Coordinator to manage congress engagement logistics and serve as the main coordination resource for customer engagement activities. You will handle meeting requests, attendee communications, and operational support before and during congresses.

You will collaborate with customer teams, thought leaders, vendors, and internal stakeholders to ensure successful engagements across multiple therapeutic areas, with on-site support and reporting

Qualifications

• 2+ years of experience in event coordination, congress management, customer operations, or project coordination
• Exceptional attention to detail and organizational skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with scheduling platforms, CRM systems, or event technologies preferred
• Experience in life sciences, healthcare, or pharmaceutical events preferred
• Ability to travel for on-site congress support, ~40% expected

Responsibilities

• Manage congress engagement logistics from planning through execution
• Coordinate meeting requests, updates, schedule changes, and attendee communications
• Maintain accurate engagement records and tracking systems
• Monitor action items and follow-up activities across multiple teams
• Serve as a primary operational contact for assigned congress programs
• Coordinate room schedules, meeting logistics, and attendee requirements
• Support thought leader and employee communications
• Troubleshoot logistical issues and elevate risks when necessary
• Provide on-site support during congress execution
• Create and provide reporting, reconciliation, and post-congress activities
• Support multiple therapeutic areas, teams, and engagement programs within customer accounts

Skills

Event coordination

Attention to detail

Communication

Multitasking

Scheduling platforms

CRM systems

Life sciences exposure

Travel readiness

Tools

CRM systems

Scheduling platforms

Event technologies

Job description

Veeva Systems is seeking a detail-oriented Coordinator to manage congress engagement logistics and serve as the main coordination resource for customer engagement activities. You will handle meeting requests, attendee communications, and operational support before and during congresses.

You will collaborate with customer teams, thought leaders, vendors, and internal stakeholders to ensure successful engagements across multiple therapeutic areas, with on-site support and reporting