Remote Confirmations Specialist for In-Home Appointments

Bath & Cabinet Experts; Indianapolis (IN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid Time Off including holidays and birthday

Flexible remote schedule

Ongoing training

Job summary

A home improvement company is seeking a Confirmations Specialist to manage sales appointment confirmations and enhance customer satisfaction. The role involves scheduling, handling calls, and ensuring appointments meet qualification criteria. Ideal candidates will have at least 2 years of relevant experience, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers competitive pay, comprehensive benefits, and a supportive work environment.

Qualifications

• Minimum of 2 years' experience in confirmations, call center, or sales-related roles.
• Excellent verbal communication and phone presence required.
• Comfortable working in a fast-paced environment.

Responsibilities

• Manage accurate schedules for Design Consultants.
• Handle inbound and outbound confirmation calls.
• Confirm required criteria for in-home sales appointments.

Skills

Verbal communication

Organizational skills

Detail-oriented

Ability to prioritize tasks

Job description

A home improvement company is seeking a Confirmations Specialist to manage sales appointment confirmations and enhance customer satisfaction. The role involves scheduling, handling calls, and ensuring appointments meet qualification criteria. Ideal candidates will have at least 2 years of relevant experience, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers competitive pay, comprehensive benefits, and a supportive work environment.