Inside Sales Confirmation Specialist (In-Office)

Expo Home Improvement; Farmers Branch (TX); Presencial; USD 42 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Rigorous training program

High-performance culture

In-office role

Career growth opportunities

Resumo da oferta

Expo Home Improvement, a Texas-based remodeling company, seeks an Inside Sales Confirmation Agent to drive the success of our sales team. You’ll confirm appointments, communicate with homeowners, and support the handoff to the sales staff.

This in-office role offers rigorous training and a fast-paced, high-performance culture. You’ll engage customers via phone, texts, and CRM tools, ensure accuracy of homeowner details, and help minimize cancellations to keep the pipeline full.

Qualificações

• Strong communication and interpersonal skills.
• Ability to manage multiple leads, appointments and customer interactions.
• Able to work in a fast-paced, target-driven environment.
• Comfortable using phones, texts, and CRM software.

Responsabilidades

• Confirm homeowner information and appointments via phone, voicemail and texts.
• Retain appointments and minimize cancellations to keep the pipeline full.
• Support sales by passing along key details before appointments and ensuring smooth handoffs.
• Resolve customer issues with tact and efficiency.
• Collaborate with other departments to uphold policies and performance standards.

Conhecimentos

High energy & drive

Excellent communicator

Detail-oriented

Customer-focused

Tech-savvy

Team player

Descrição da oferta de emprego

Expo Home Improvement, a Texas-based remodeling company, seeks an Inside Sales Confirmation Agent to drive the success of our sales team. You’ll confirm appointments, communicate with homeowners, and support the handoff to the sales staff.

This in-office role offers rigorous training and a fast-paced, high-performance culture. You’ll engage customers via phone, texts, and CRM tools, ensure accuracy of homeowner details, and help minimize cancellations to keep the pipeline full.