Remote Concessions & Housing Coordinator

Maritz; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k

Paid time off

Parental leave

Job summary

Maritz is seeking a Concession Coordinator to support meeting and event housing programs in a client-facing operations role. You will review hotel contracts, load inventory, advise clients on concessions, and manage reservations throughout the event lifecycle.

The position requires strong communication, organization, and data analysis skills, with the ability to juggle multiple hotels and deadlines in a fast-paced environment. Remote work options available.

Qualifications

• 2+ years of experience in association housing, corporate housing, customer service, registration, or a related environment.
• Strong interpersonal, written, and verbal communication skills with a proven ability to build and maintain client relationships.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects, hotels, and competing priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to take initiative and work effectively both independently and within a team.
• Ability to analyze data, manipulate reports, and identify opportunities for improved program performance.
• Proficiency with Microsoft Office and the ability to learn new technology and software quickly.

Responsibilities

• Review and proof hotel contracts against system builds to ensure accuracy before program launch.
• Load, maintain, and quality check hotel inventory, room blocks, rates, and concessions within the housing platform.
• Serve as a resource to clients by advising on concession availability, usage, and key deadlines.
• Enter and manage client concessions, inventory changes, and reservation updates throughout the event lifecycle.
• Monitor and resolve duplicate and waitlisted reservations while ensuring rate integrity between contracted and published hotel rates.
• Partner with clients, hotels, Meeting Event Housing Specialists, and project teams to meet program goals and resolve challenges.
• Provide housing support onsite as needed and participate in continuous improvement of team tools, products, and processes.

Skills

Interpersonal skills

Written & verbal communication

Organizational skills

Attention to detail

Multitasking

Problem solving

Data analysis

Tools

Microsoft Office

Job description

Maritz is seeking a Concession Coordinator to support meeting and event housing programs in a client-facing operations role. You will review hotel contracts, load inventory, advise clients on concessions, and manage reservations throughout the event lifecycle.

The position requires strong communication, organization, and data analysis skills, with the ability to juggle multiple hotels and deadlines in a fast-paced environment. Remote work options available.