Remote Complex Claims Supervisor - Casualty

Abacus Actuaries; Washington; Hybrid; USD 111,000 - 148,000; Full time

Benefits offered by this job

Remote-first culture

Annual bonus eligibility

401(k) with company match

Job summary

Mobilitas, a CSAA Insurance Group venture, seeks a Commercial Casualty Supervisor, Complex Claims – Remote to oversee complex auto and commercial injury claims across multiple states from a remote setting. You will guide coverage determinations, manage case workflows, and mentor adjusters while ensuring regulatory compliance and customer service excellence.

The role requires leadership, strong technical claims knowledge, and the ability to coordinate with internal and external counsel, brokers,

Qualifications

• 5+ years in progressively responsible supervisory position within a claims environment.
• 7+ years of complex claims experience.
• Licensed Adjuster for applicable states or obtain license within 90 days of hire.
• HS/GED or 3-year customer service in a virtual environment.

Responsibilities

• Supervise complex auto and commercial injury claims across multiple states remotely.
• Provide coverage decisions and settlement authority guidance.
• Manage daily operations, staffing, and performance monitoring.
• Liaise with internal/external counsel and brokers as needed.

Skills

Supervisory experience

Complex auto claims

Regulatory compliance

Education

High School Diploma or GED

Bachelor’s degree in related field

Professional designation: AIC/CPCU/ICAR

Job description

Mobilitas, a CSAA Insurance Group venture, seeks a Commercial Casualty Supervisor, Complex Claims – Remote to oversee complex auto and commercial injury claims across multiple states from a remote setting. You will guide coverage determinations, manage case workflows, and mentor adjusters while ensuring regulatory compliance and customer service excellence.

The role requires leadership, strong technical claims knowledge, and the ability to coordinate with internal and external counsel, brokers,