Remote Senior Claims Supervisor, Commercial Casualty

CSAA; Georgia; Remote; USD 100,000 - 133,000; Full time

Job summary

Mobilitas, a CSAA Insurance Group venture, seeks a Sr. Supervisor, Commercial Casualty Claims - Remote to lead complex auto and commercial injury claims across multiple states from a remote work model.

You will supervise 1st and 3rd party matters, provide guidance on coverage decisions, and manage workflows to meet department goals. You will coach staff, ensure quality, and collaborate with partners to maintain service levels.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience within a claims environment.
• Technical experience in handling claims relevant to adjuster role(s) supervised.
• High School (HS)/GED or 3-year customer service experience in a virtual environment leveraging internet, phone, and chat features industry.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Oversees the investigation and conclusion of claims.
• Makes decisions on simple to complex policy coverage questions.
• Responsible for compliance with state regulations and company procedures.
• Leads performance management and staff development in the claims unit.
• Acts as a liaison with partners and brokers to build relationships.

Skills

Casualty claims supervision

Litigation handling

Adjuster licensing

Remote supervision

Policy interpretation

Education

Bachelor's degree in related area

AIC/CPCU/ICAR designation

Job description

Mobilitas, a CSAA Insurance Group venture, seeks a Sr. Supervisor, Commercial Casualty Claims - Remote to lead complex auto and commercial injury claims across multiple states from a remote work model.

You will supervise 1st and 3rd party matters, provide guidance on coverage decisions, and manage workflows to meet department goals. You will coach staff, ensure quality, and collaborate with partners to maintain service levels.