Remote Complaints & Claims Administrative Assistant

Motorola Solutions; New Orleans (LA); A distancia; USD 48.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Descripción de la vacante

Motorola Solutions is seeking a Complaints Administrative Assistant for a remote role available anywhere in the US. You will handle complaints, process claims, review contracts, and perform data entry while generating reports to keep the department updated on production.

Ideal candidates have strong communication, excellent organizational skills, and experience with Google Docs/Sheets and Excel. Eligible for comprehensive benefits and a competitive salary.

Formación

• Excellent verbal and written communication skills.
• Strong phone skills with ability to give clear and concise direction.
• Strong multi-tasking and organization skills.
• Google email, Docs & Sheets experience preferred.
• Microsoft Excel & Word (Intermediate to Advanced) experience.
• Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience.
• Claims and/or Complaints experience a plus.

Responsabilidades

• Handing and/or receiving complaints, incidents, issues.
• Claims processing.
• Contract and document review.
• Data entry.
• Logging, pulling evidence.
• Estimates & quotes.
• Internal audits.
• 40% outbound calling debtors to discuss findings of claim review.
• Remediations.
• Report generation.

Conocimientos

Verbal communication

Written communication

Phone skills

Multi-tasking

Organization

Google email/Docs

Gmail proficiency

Educación

High School Diploma or equivalent

Herramientas

Google Docs/Sheets

Microsoft Excel/Word

Descripción del empleo

Motorola Solutions is seeking a Complaints Administrative Assistant for a remote role available anywhere in the US. You will handle complaints, process claims, review contracts, and perform data entry while generating reports to keep the department updated on production.

Ideal candidates have strong communication, excellent organizational skills, and experience with Google Docs/Sheets and Excel. Eligible for comprehensive benefits and a competitive salary.