Remote Complaints & Claims Admin Specialist

Motorola Solutions; Minneapolis (MN); À distance; USD 48 000 - 52 000; Plein temps

Avantages offerts par ce poste

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Résumé du poste

Motorola Solutions seeks a Complaints Administrative Assistant for a remote US-based position. You will handle complaints, process claims, review contracts, and perform data entry while maintaining process adherence and generating reports.

The role emphasizes data analysis, documentation, and outbound calls to discuss findings with debtors. Requires HS diploma and 1–2 years in repossession or claims-related work.

Qualifications

• Excellent verbal and written communication skills.
• Strong phone skills with ability to give clear and concise direction.
• Strong multi-tasking and organization skills.
• Google email, Docs & Sheets experience preferred.
• Microsoft Excel & Word (Intermediate to Advanced) experience.
• Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience.
• Claims and/or Complaints experience a plus.

Responsabilités

• Handing and/or receiving complaints, incidents, issues.
• Claims processing.
• Contract and document review.
• Data entry.
• Logging, pulling evidence.
• Estimates & quotes.
• Internal audits.
• 40% outbound calling debtors to discuss findings of claim review.
• Remediations and report generation.

Connaissances

Verbal and written communication

Phone skills

Multitasking and organization

Gmail/Docs/Sheets

Excel/Word

Repossession/claims experience

Claims and/or Complaints experience

Formation

High School Diploma or equivalent

Outils

Google Docs

Google Sheets

Microsoft Excel

Microsoft Word

Description du poste

Motorola Solutions seeks a Complaints Administrative Assistant for a remote US-based position. You will handle complaints, process claims, review contracts, and perform data entry while maintaining process adherence and generating reports.

The role emphasizes data analysis, documentation, and outbound calls to discuss findings with debtors. Requires HS diploma and 1–2 years in repossession or claims-related work.