Remote Complaints & Claims Admin Assistant

Motorola Solutions; Dallas (TX); Remote; USD 48.000 - 52.000; Vollzeit

Benefits dieser Stelle

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Zusammenfassung

Motorola Solutions is seeking a Complaints Administrative Assistant for a remote, US-wide position. The role focuses on handling complaints, processing claims, reviewing contracts, data entry, and reporting while maintaining adherence to established processes.

The ideal candidate will have strong communication, phone, multi-tasking, and organizational skills, with experience in claims or complaints a plus. Benefit-rich U.S. benefits package and a competitive salary are offered.

Qualifikationen

• High School Diploma or equivalent required.
• 1-2 years in repossession industry and/or insurance claims, impounds or body shop repair preferred.
• Legal authorization to work in the U.S. indefinitely; sponsorship not available.

Aufgaben

• Handing and/or receiving complaints, incidents, issues.
• Claims processing and documentation review.
• Data entry and logging evidence for claims.
• Prepare estimates & quotes; perform internal audits.
• 40% outbound calling to discuss findings with debtors.
• Generate reports and ensure alignment with processes.

Kenntnisse

Verbal and written communication

Phone skills

Multi-tasking

Organization

Data analysis

Claims/complaints experience

Ausbildung

High School Diploma or equivalent

Tools

Google Docs & Sheets

Google Gmail

Microsoft Excel

Microsoft Word

Jobbeschreibung

Motorola Solutions is seeking a Complaints Administrative Assistant for a remote, US-wide position. The role focuses on handling complaints, processing claims, reviewing contracts, data entry, and reporting while maintaining adherence to established processes.

The ideal candidate will have strong communication, phone, multi-tasking, and organizational skills, with experience in claims or complaints a plus. Benefit-rich U.S. benefits package and a competitive salary are offered.