Remote Competency & Data Coordinator — LMS & Compliance

ISS Facilities Services; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

ISS Facilities Services is seeking a detail-oriented Competency Passport Co-ordinator to support training, qualifications and competency records across a large workforce and supply chain. The role collaborates with stakeholders to ensure data accuracy and readiness for reporting and audits.

The role involves LMS administration, compliance reporting and maintaining competency standards to meet contractual requirements, with home-based work options and potential office visits in Birmingham, Bolton

Qualifications

• Strong Excel skills including Pivot Tables and VLOOKUPs.
• Experience managing and manipulating large datasets.
• Excellent attention to detail and data accuracy.
• Ability to reconcile and validate information across multiple systems.
• Strong organisational and administrative skills.
• Confident communicator with operational stakeholders.
• Experience producing reports and analysing compliance data.
• Ability to manage multiple priorities while maintaining accuracy.

Responsibilities

• Manage and maintain employee competency and training records within LMS and competency management systems.
• Create new user profiles and amend records to reflect role changes and workforce movements.
• Upload certificates, qualifications and supporting evidence, ensuring records remain accurate and complete.
• Monitor training and competency expiry dates and proactively communicate with managers regarding upcoming renewals.
• Generate management information, compliance reports and competency gap analysis.
• Extract, cleanse, validate and upload large volumes of workforce data.
• Create and maintain competency frameworks, roles and associated competency requirements.
• Reconcile data across multiple systems to ensure accuracy, consistency and compliance.

Skills

Excel skills

Data manipulation

Attention to detail

Cross-system reconciliation

Organization & administration

Stakeholder communication

Reporting & compliance

Multitasking

Tools

LMS administration

Competency management systems

Job description

ISS Facilities Services is seeking a detail-oriented Competency Passport Co-ordinator to support training, qualifications and competency records across a large workforce and supply chain. The role collaborates with stakeholders to ensure data accuracy and readiness for reporting and audits.

The role involves LMS administration, compliance reporting and maintaining competency standards to meet contractual requirements, with home-based work options and potential office visits in Birmingham, Bolton