LMS & Competency Records Coordinator

ISS; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

ISS is seeking a detail-oriented Competency Passport Co-ordinator to manage training and competency records across a large workforce and supply chain. You will maintain LMS data, create user profiles, upload certificates and evidence, and support audit reporting. The role requires strong Excel skills and meticulous data accuracy.

Join ISS to help ensure compliance, timely renewals and reliable reporting across diverse operations, using data-driven insights to support operational teams.

Qualifications

• Experience managing and manipulating large datasets.
• Excellent attention to detail and data accuracy.
• Ability to reconcile and validate information across multiple systems.
• Strong organisational and administrative skills.
• Confident communicator with the ability to build effective relationships with operational stakeholders.
• Experience producing reports and analysing compliance data.
• Ability to manage multiple priorities while maintaining high standards of accuracy.

Responsibilities

• Manage and maintain employee competency and training records within LMS and competency management systems.
• Create new user profiles and amend records to reflect role changes and workforce movements.
• Upload certificates, qualifications and supporting evidence, ensuring records remain accurate and complete.
• Monitor training and competency expiry dates and proactively communicate with managers regarding upcoming renewals.
• Generate management information, compliance reports and competency gap analysis.
• Extract, cleanse, validate and upload large volumes of workforce data.
• Create and maintain competency frameworks, roles and associated competency requirements.
• Reconcile data across multiple systems to ensure accuracy, consistency and compliance.

Skills

Excel

Data management

Attention to detail

Data reconciliation

Stakeholder engagement

Report writing

Multitasking

Job description

ISS is seeking a detail-oriented Competency Passport Co-ordinator to manage training and competency records across a large workforce and supply chain. You will maintain LMS data, create user profiles, upload certificates and evidence, and support audit reporting. The role requires strong Excel skills and meticulous data accuracy.

Join ISS to help ensure compliance, timely renewals and reliable reporting across diverse operations, using data-driven insights to support operational teams.