Learning Management System Administrator-- KAUDC5706071

Compunnel Inc.; Irvine (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

A leading training solutions company in California seeks a Training Specialist to provide LMS support and ensure data quality management. The role requires ongoing user support, configuration of training assignments, and assistance with training projects. Ideal candidates will possess strong communication skills, problem-solving abilities, and knowledge of software packages like MS Word and Excel. The position emphasizes attention to detail and the capacity to work autonomously as well as within a team environment.

Qualifications

• Good knowledge with a variety of software packages, including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage internal and external confidential information with utmost discretion.
• High level of self-directed initiative and organizational skills.
• Ability to receive and provide feedback professionally.
• Strong organizational skills and attention to detail.
• Knowledge of policies and procedures related to quality programs.
• Ability to work autonomously within established procedures.
• Ability to build relationships across the organization.
• Team player with collaborative approach.
• Discretion with confidential information.

Responsibilities

• Provide ongoing LMS front-end user support and resolve issues.
• Configure profiles related to training assignments and completion.
• Conduct data tasks and ensure high levels of data quality.
• Conduct moderately complex data tasks, including creating and maintaining courses.
• Audit data to maintain quality and integrity, propose solutions, and perform data clean-up.
• Assist end-users with running reports and back-end reporting during regulatory audits.
• Assist with smaller quality systems training projects as needed.
• Resolve moderately complex system issues from support tickets with vendors or team members.
• Other incidental duties.

Skills

Interpersonal skills

Written and verbal communication

Problem-solving skills

Organizational skills

Communication

Tools

MS Word

PowerPoint

Excel

Outlook

LMS platforms

Job description

The main function of a training specialist is to provide a seamless and positive experience for all learning system users (e.g., end-users, instructors, and content owners). Represent and support the multi-faceted global quality training system program.

Key Responsibilities

• Provide ongoing moderately complex LMS front-end user support (e.g., assigning/registering for training) and resolving moderately complex issues for the assigned organization
• Configure profiles related to training assignments and completion
• Test and execute validation scripts
• Responsible for conducting moderately complex data tasks (e.g., creating and maintaining courses)
• Provide ongoing auditing of data to ensure high-level of data quality and integrity, as well as propose solutions for, and execute data clean-up efforts
• Provide end-users with assistance as it pertains to running reports or provide back-end reporting support during a regulatory audit
• Assist with smaller quality systems training projects as needed
• Resolve moderately complex systems issues from customer support tickets in partnership with vendor and/or team members
• Other incidental duties

Additional Skills

• Good interpersonal skills, written and verbal communication
• Good knowledge with a variety of software packages, including MS Word, PowerPoint, Excel, and Outlook and related LMS systems
• Must be able to receive and provide feedback in a professional, direct, and tactful manner
• High level of self-directed initiative, organizational and recordkeeping skills
• Substantial knowledge and understanding of policies, procedures, and requirements as it relates to the quality programs
• Good problem-solving and organizational skills
• Ability to manage internal and external confidential information with utmost discretion
• Works autonomously within established procedures and practices
• Ability to build and maintain strong relationships across the organization to influence and achieve objectives
• Attention to detail
• Ability to interact professionally with all organizational levels
• Must be able to work in a team environment
• Provide feedback in a professional, direct, and tactful manner
• Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control