Remote Community Services Case Manager

coordinatingcenter; Baltimore (MD); Remote; USD 37,000 - 39,000; Full time

Benefits offered by this job

Mileage reimbursement

Quarterly bonus

Comprehensive benefits

Top Workplace recognition

Job summary

The Coordinating Center is seeking a dedicated Coordinator of Community Services (CCS) to provide targeted case management for individuals with intellectual/developmental disabilities. The CCS locates and coordinates medical and community services to meet client needs, delivering person- and family-centered care within the CCS contract.

You will maintain a 30-40 client caseload, advocate for clients, develop Person-Centered Plans, and coordinate services across agencies while ensuring timely

Qualifications

• Bachelor’s degree in a human service focus or equivalent.
• Associate degree in a human service focus plus two years of human service experience or seven years of related work experience.
• Demonstrates competency in negotiation, advocacy, problem solving, and building relationships.
• Knowledge of COMAR regulations governing services for individuals with Intellectual/ Developmental disabilities.
• Strong belief in community participation for people with disabilities.
• Excellent communication skills, both written and spoken.
• Access to a reliable automobile and valid driver’s license.
• Ability to manage complex work processes and multi-task.

Responsibilities

• Maintain a caseload of 30-40 clients with intellectual/developmental disabilities.
• Advocate for clients and support self-advocacy and participation in service planning.
• Assist clients with Person-Centered Plan development per COMAR and agency policies.
• Research and connect clients to medical, community, social, habilitative, vocational, housing, financial, legal, and educational supports.
• Monitor service provision and gather information to inform supports.
• Visit clients in various settings at least four times per plan year.
• Assist with enrollment activities to ensure continuity of supports.
• Facilitate PCP and interdisciplinary meetings; coordinate quarterly visits.
• Conduct required assessments per DDA regulations.
• Promote team participation and assist clients in leading team meetings.
• Inform participants of provider options and rights.
• Respond promptly to provider incident reports to ensure safety.
• Document services to meet LTSS and internal billing standards.
• Attend required meetings and trainings.
• Maintain professional relationships with external providers.

Skills

Communication

Writing

Driver's license

Microsoft Office

Negotiation

Advocacy

Relationship building

Self-management

Multi-tasking

Education

Bachelor’s degree in human services

Associate degree in human services + 2 years experience

7 years of specific human service work experience

Tools

Word

Excel

PowerPoint

Job description

The Coordinating Center is seeking a dedicated Coordinator of Community Services (CCS) to provide targeted case management for individuals with intellectual/developmental disabilities. The CCS locates and coordinates medical and community services to meet client needs, delivering person- and family-centered care within the CCS contract.

You will maintain a 30-40 client caseload, advocate for clients, develop Person-Centered Plans, and coordinate services across agencies while ensuring timely