Remote Community Programs Lead — Membership & Learning

The Biomimicry Institute

Seattle (WA)

On-site

USD 65,000 - 80,000

Full time

34 hours ago
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Benefits offered by this job

Health Insurance
Retirement Plan
PTO
Paid Holidays
Home Office Stipend

Job summary

The Biomimicry Institute is seeking a Manager, Community to reliably deliver membership, learning, and community engagement projects. The role translates priorities into detailed work plans and coordinates multiple contributors to provide meaningful value for participants.

Responsibilities span delivery of courses, events, and ongoing programs, while tracking outcomes, revenue, and impact. This is a remote role with a focus on collaboration and continuous improvement.

Qualifications

  • Bachelor's degree or equivalent professional background.
  • 5+ years of progressively responsible work in membership, community programs, adult learning, events, professional networks, or related fields.
  • Demonstrated success managing membership, learning, community, or recurring engagement programs from planning through delivery.
  • Background in adult learning and instructional design, including developing or improving courses, workshops, or other learning experiences.
  • Background coordinating participant experiences involving facilitators, speakers, partners, volunteers, and other contributors.
  • Track record using participation, engagement, member feedback, and program data to improve delivery and participant value.
  • Familiarity with membership and community platforms, learning management systems, virtual engagement tools, and related technologies.

Responsibilities

  • Deliver assigned membership and community projects against clear objectives, timelines, budgets, quality standards, and participation goals.
  • Translate defined projects into detailed work plans with milestones, responsibilities, communications, and delivery requirements.
  • Coordinate onboarding, member benefits, events, working groups, peer exchange, and other engagement activities to provide a consistent participant experience.
  • Coordinate facilitators, contractors, volunteers, partners, and internal contributors, ensuring responsibilities and deadlines are clear.
  • Monitor progress, resolve delivery issues within the scope of the role, and surface risks, decisions, and resource needs early.
  • Implement member engagement and activation approaches established by the Director and track their effectiveness.
  • Deliver learning programs against established goals for participation, quality, learning outcomes, timelines, budgets, and revenue.
  • Translate learning projects into detailed work plans and coordinate facilitators, registration, communications, platforms, materials, delivery, and follow-up.
  • Ensure participants receive a consistent, high-quality learning experience and that operational problems are addressed promptly.
  • Coordinate with Inspiration to integrate relevant AskNature knowledge and resources into learning experiences.
  • Track participation, completion, satisfaction, learning outcomes, and revenue, and use results to strengthen future delivery.

Skills

Project management
Communication
Cross-functional collaboration
Problem solving
Independent work
Biomimicry knowledge

Education

Bachelor's degree or equivalent

Tools

Asana
Google Workspace
Zoom
Airtable

Job description

The Biomimicry Institute is seeking a Manager, Community to reliably deliver membership, learning, and community engagement projects. The role translates priorities into detailed work plans and coordinates multiple contributors to provide meaningful value for participants.

Responsibilities span delivery of courses, events, and ongoing programs, while tracking outcomes, revenue, and impact. This is a remote role with a focus on collaboration and continuous improvement.

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