Remote Community Operations Lead

Y-Axis; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Apartment Managing Professionals is seeking an Assistant Community Director in Austin to support daily property operations, leasing activities, rent collection, and financial reporting. The role emphasizes leadership, strong communication, and resident relations in a fast-paced environment.

The candidate should have at least three years of property management experience, proficiency in Microsoft Office, and familiarity with ResMan.

Qualifications

• 3+ years of property management experience or more.
• Excellent written and verbal communication skills.
• Proficiency in property management software and MS Office.

Responsibilities

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends, contributing to submarket data collection.

Skills

Property Management

Leasing

Rent Collection

Financial Reporting

Resident Relations

Microsoft Office

Customer Service

Leadership

Staff Training

Income Verification

Market Trend Analysis

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

ResMan

Microsoft Office

Job description

Apartment Managing Professionals is seeking an Assistant Community Director in Austin to support daily property operations, leasing activities, rent collection, and financial reporting. The role emphasizes leadership, strong communication, and resident relations in a fast-paced environment.

The candidate should have at least three years of property management experience, proficiency in Microsoft Office, and familiarity with ResMan.