Remote Community Health Advocate | Care Coordination

Humana Inc; Warren (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana Inc. is seeking a Community Health Worker 1 to support care management by assisting in assessments and guiding members to suitable resources. This remote role requires strong communication, cultural awareness, and the ability to manage multiple tasks in a fast-paced environment.

The position emphasizes non-clinical support, privacy protection, and collaboration with care management teams while maintaining HIPAA compliance and driving member wellbeing.

Qualifications

• Minimum two years with community resources, health agencies, or social services.
• Proficient in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word).
• Excellent communication and interpersonal skills for rapport with customers.
• Ability to multi-task in a fast-paced environment.
• Respect for cultural and demographic diversity; strong written skills.

Responsibilities

• Contributes to administration of care management and non-clinical support.
• Guides members toward resources and facilitates interaction with services.
• Understands work area standards and follows procedures and regulations.
• Communicates effectively with members and families across care levels.

Skills

Two years experience

MS Office proficiency

Strong communication

Multitasking ability

Cultural diversity respect

Strong written advocacy

Ohio residency

Education

Bachelor's in social work or related field

CHW training/certificate or willingness to complete in 1 year

Medicaid guidelines familiarity

Medicaid enrollees experience

Spanish / Creole / Vietnamese language skills

Tools

Microsoft Office

Job description

Humana Inc. is seeking a Community Health Worker 1 to support care management by assisting in assessments and guiding members to suitable resources. This remote role requires strong communication, cultural awareness, and the ability to manage multiple tasks in a fast-paced environment.

The position emphasizes non-clinical support, privacy protection, and collaboration with care management teams while maintaining HIPAA compliance and driving member wellbeing.