Remote Community Health Worker — Care Management Support

Humana; Akron (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana seeks a Community Health Worker 1 to support care management through non-clinical assessment and coordination for members’ wellness. You will guide members and families to appropriate resources and help navigate health services while following Humana's standards.

The role emphasizes strong communication, privacy, and ability to work in a home-office setup; remote aspects are included with occasional travel to Humana offices for training or meetings.

Qualifications

• Must reside in the state of Ohio.
• Minimum two years of experience with community resources, health agencies, or social services.
• Proficient in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word).
• Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
• Ability to multi-task in a fast-paced environment.
• Respect for cultural and demographic diversity.
• Must have a separate room with a locked door that can be used as a home office to ensure privacy while you work

Responsibilities

• Assist with administration of care management and non-clinical support.
• Guide members and families toward resources for care and wellbeing.
• Support interaction with health resources and services.

Skills

Microsoft Office

Communication skills

Multitasking

Interpersonal skills

Diversity awareness

Home office setup

Community resources experience

Education

Community Health Worker training

Bachelor's degree in social work or related field

Job description

Humana seeks a Community Health Worker 1 to support care management through non-clinical assessment and coordination for members’ wellness. You will guide members and families to appropriate resources and help navigate health services while following Humana's standards.

The role emphasizes strong communication, privacy, and ability to work in a home-office setup; remote aspects are included with occasional travel to Humana offices for training or meetings.