Remote Community Health Advocate

Humana; Hamilton (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana is seeking a Community Health Worker 1 to support care management by providing non-clinical assessment and guidance to members and families to access appropriate resources.

The role emphasizes adherence to privacy, strong communication, and teamwork, with a remote work setup in Ohio and occasional travel for trainings. Minimum two years of related experience and proficiency in Microsoft Office are required.

Qualifications

• Must reside in the state of Ohio.
• Minimum two (2) years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
• Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)
• Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
• Ability to multi-task in a fast-paced environment
• Respect for cultural and demographic diversity
• Strong written communication skills and advocacy for members at all care levels
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work

Responsibilities

• Support care management administration and assessment of members' needs.
• Guide members toward community resources and facilitate interactions with services.
• Collaborate with care teams to ensure member wellbeing and privacy.

Skills

Microsoft Office

Communication

Multi-tasking

Cultural awareness

Written communication

Privacy adherence

Education

CHW training certificate

Bachelor's degree in social work or related field

Familiarity with Medicaid guidelines

Tools

Teams

Excel

PowerPoint

Outlook

Word

Job description

Humana is seeking a Community Health Worker 1 to support care management by providing non-clinical assessment and guidance to members and families to access appropriate resources.

The role emphasizes adherence to privacy, strong communication, and teamwork, with a remote work setup in Ohio and occasional travel for trainings. Minimum two years of related experience and proficiency in Microsoft Office are required.