Remote Community Health Advocate

Humana; Cincinnati (OH); Remote; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Humana is seeking a Community Health Worker 1 to support care management by offering non-clinical assistance and guiding members and families to appropriate resources. The role emphasizes privacy, cultural sensitivity, and effective communication in a remote capacity within Ohio.

The position requires at least two years in community health-related roles, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment.

Qualifications

• Must reside in Ohio.
• Minimum two years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels).
• Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word).
• Exceptional communication and interpersonal skills for building rapport with customers and stakeholders.
• Ability to multi-task in a fast-paced environment.
• Respect for cultural and demographic diversity.
• Strong written communication skills and advocacy for members at all care levels.
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work.

Responsibilities

• Contributes to administration of care management.
• Provides non-clinical support to assessment and evaluation of members' needs.
• Guides members and families toward resources and facilitates interaction with care-related services.

Skills

Communication

Interpersonal skills

Multitasking

Cultural competence

Professional writing

Privacy and confidentiality

Education

CHW training/certificate

Bachelor's degree in social work

Tools

Microsoft Office

Job description

Humana is seeking a Community Health Worker 1 to support care management by offering non-clinical assistance and guiding members and families to appropriate resources. The role emphasizes privacy, cultural sensitivity, and effective communication in a remote capacity within Ohio.

The position requires at least two years in community health-related roles, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment.