Remote Care Management & Community Health Navigator

Humana; Ashland (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana is seeking a Community Health Worker 1 to assist care management by providing non-clinical support, guiding members to resources, and helping families meet their wellness goals. The role works within established procedures to support assessment and care planning in a remote setting.

Responsibilities include clear communication with members and stakeholders, maintaining privacy in a home office, and collaborating with health teams.

Qualifications

• Must reside in Ohio.
• Minimum two (2) years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
• Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)
• Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
• Ability to multi-task in a fast-paced environment
• Respect for cultural and demographic diversity
• Strong written communication skills and advocacy for members at all care levels
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work

Skills

Communication skills

Interpersonal skills

Multitasking

Cultural sensitivity

Written communication

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office Suite

Job description

Humana is seeking a Community Health Worker 1 to assist care management by providing non-clinical support, guiding members to resources, and helping families meet their wellness goals. The role works within established procedures to support assessment and care planning in a remote setting.

Responsibilities include clear communication with members and stakeholders, maintaining privacy in a home office, and collaborating with health teams.