Remote Community Health Navigator

Humana Inc; Akron (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana Inc. is seeking a Community Health Worker 1 to support care management by guiding members toward appropriate resources and services for optimal wellness. This is a remote role with occasional travel for training or meetings.

The position involves non-clinical assessment support, adherence to procedures, and strong communication with members, families, and health partners. A private home office and reliable internet are required.

Qualifications

• Residency in Ohio required.
• Two years of experience with community resources/health or social services.
• Proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word).
• Excellent communication and interpersonal skills for building rapport with customers and stakeholders.
• Ability to multi-task in a fast-paced environment.
• Respect for cultural and demographic diversity.
• Strong written communication and advocacy for members at all care levels.
• Must have a private room with a locked door as a home office for privacy.

Responsibilities

• Provide non-clinical support to assessment and evaluation of members' needs.
• Guide members toward and facilitate interaction with resources for care and wellbeing.
• Support care management administration under supervision, following procedures and standards.

Skills

Communication

Multitasking

Interpersonal skills

Cultural sensitivity

Written communication

Education

Bachelor's degree in social work or related field

CHW training/certificate

Tools

Microsoft Office

Job description

Humana Inc. is seeking a Community Health Worker 1 to support care management by guiding members toward appropriate resources and services for optimal wellness. This is a remote role with occasional travel for training or meetings.

The position involves non-clinical assessment support, adherence to procedures, and strong communication with members, families, and health partners. A private home office and reliable internet are required.