Remote Community & Advocacy Lead

Dodge Construction Network; Dover (DE); Remote; USD 90,000 - 130,000; Full time

Job summary

Dodge Construction Network is seeking a Community & Advocacy Manager to build programs connecting community engagement, customer advocacy, and reputation across teams. You will develop repeatable processes to turn strong customer experiences into reviews, testimonials, and stories, while leading programs that identify and engage influential communities.

The role reports to the Director of Brand Marketing and is remote, home-office based in the continental US, with some travel for events and

Qualifications

• 5+ years of experience in B2B marketing, communications, community, customer advocacy, customer marketing, reputation management, or related

Responsibilities

• Build a repeatable approach to engage communities and conversations that matter to customers and prospects
• Develop a pipeline of customer advocates for reviews, testimonials, references, and stories
• Strengthen Dodge’s reputation and social proof across third-party platforms and touchpoints
• Turn customer signals into insights for teams across the company
• Identify communities, networks and review platforms where customers are active
• Monitor conversations, themes, and reputational issues and advise on actions

Skills

B2B marketing

Customer advocacy

Community engagement

Reputation management

Brand communications

Stakeholder management

Education

Bachelor’s degree in Marketing, Communications, Business, or related field

Tools

CRM systems

Review platforms

Project management tools

Job description

Dodge Construction Network is seeking a Community & Advocacy Manager to build programs connecting community engagement, customer advocacy, and reputation across teams. You will develop repeatable processes to turn strong customer experiences into reviews, testimonials, and stories, while leading programs that identify and engage influential communities.

The role reports to the Director of Brand Marketing and is remote, home-office based in the continental US, with some travel for events and